Making customers happy - and even more important: keeping them happy - is an important task for each company or organization. It requires the proper organization of a large number of aspects. If you wish to introduce structure and transparency into these efforts, it will be indispensable to implement standards such as ISO 9001. This systematic approach will enable you to achieve constant improvement of performance.
Our auditors will help you obtain the ISO 9001 certification. This certificate demonstrates that your (quality) management system fulfils the requirements and expectations of customers, shareholders, employees and the requirements of the law relating to the products and services supplied. The ISO 9001 certification visualises your will to continuously improve, and therefore sends out a clear message to your employees and customers.
A proper fulfilment of the requirements of the ISO 9001 standard leads to the following:
Furthermore, it offers a number of advantages in relation to certain specific legal provisions such as, among others, the provisions of the European Directive on product conformity (CE marking), BOSEC (Belgian Organisation for Security Certification) certification, maintenance of lifts, etc.
The applicable laws and regulations within the business sector
Our service is suitable for all companies and organisations, both large and small.
Ask your question directly to the specialised team within your sector.